Virgin Media TV, Broadband and Phone

Virgin Media offers broadband and TV bundles alongside broadband, TV and home phone packages.

  • Flex comes with a 30-day contract.
  • Entertainment, Cinema, Sport, Sport + Cinema and Max Volt come with 24 month contracts.

Compare Virgin Media Broadband and TV packages

Package Details Price

Broadband & Flex TV

Download 362–1,130Mb
Upload 36–104Mb
TV 150+ channels
Box Stream
TV contract 30 days
Netflix Optional

Check live price

24 month broadband
30-day Flex TV agreement

Up to £300 switching credit

See deal

Entertainment

Download 516Mb
Upload 52Mb
TV 200+ channels
Box Stream
Netflix Included

£35.99/month

£0 setup
24 month contract

Up to £300 switching credit

See deal

Cinema

Download 362Mb
Upload 36Mb
TV 200+ channels
Box Stream
Sky Cinema HD Included
Netflix Included

£46.99/month

£0 setup
24 month contract

Up to £300 switching credit

See deal

Sport

Download 362Mb
Upload 36Mb
TV 200+ channels
Box Stream
Sky Sports HD Included
Netflix Included

£56.99/month

£0 setup
24 month contract

Up to £300 switching credit

See deal

Sport + Cinema

Download 516Mb
Upload 52Mb
TV 230+ channels
Box Stream
Sky Sports HD Included
Sky Cinema HD Included
Netflix Included

£66.99/month

£0 setup
24 month contract

Up to £300 switching credit

See deal

Max Volt

Download 516Mb
Upload 52Mb
TV 230+ channels
Box Stream
Sky Sports HD Included
Sky Cinema HD Included
Kids TV Included
Netflix Included
O2 SIM Unlimited data

£76.99/month

£0 setup
24 month contract

Up to £300 switching credit

See deal

Compare Virgin Media Broadband and TV deals in your area

You’ll confirm your address on Virgin Media’s site.

What are Virgin Media broadband bundles?

Virgin Media broadband bundles combine a broadband plan with a TV package. Customers can choose broadband and TV without a landline or add a digital home phone . An O2 SIM can also be added to selected packages for Volt benefits.

Broadband options range from M125 to Gig1, while TV choices include Flex, Entertainment, Cinema, Sport, Sport + Cinema and Max Volt. Current packages include a Stream box for live channels, catch-up television and streaming apps.

Broadband and TV

This version includes a Virgin Media broadband plan, a TV package and a Stream box, but no landline. It is the better option for households that use mobile phones for calls and do not want to pay for a service they will rarely use.

Virgin’s 24-month TV packages come with one Virgin Media contract and one bill. Flex is different: the broadband has a fixed minimum term, while the TV service uses a separate 30-day rolling agreement. Both charges appear on one combined bill.

Broadband, TV and home phone

A home phone can be added at checkout in eligible cable areas. The service uses a digital connection through the Virgin Media Hub, and customers can select an inclusive UK or international calling plan.

Home phone is not available in Virgin Media’s newer network-expansion areas. The postcode and package check must therefore confirm that the service is available at the premises. A digital phone also relies on the Hub and mains power, which matters for anyone who needs to make calls during a power cut.

Features

Contracts

  • Main TV packages are offered with a 24-month minimum term.
  • Flex TV uses a 30-day rolling TV agreement alongside fixed-term broadband.
  • Leaving during a fixed term normally results in an early disconnection fee.

Prices and value

  • Monthly charges increase by the amount shown before ordering.
  • The introductory discount ends after the minimum term.
  • Compare the full contract cost, not only the starting price.
  • Bundles offer better value when the household uses the included TV content.

Customer service

  • Virgin Media was one of the most complained-about pay-TV providers in the first quarter of 2026.
  • Billing, pricing and charges caused many complaints.
  • Keep the order confirmation and check the first bill carefully.

Installation and equipment

  • QuickStart allows eligible customers to install the equipment themselves.
  • An engineer visits when QuickStart is unavailable or new cabling is required.
  • Return the Hub, Stream boxes and WiFi Pods after cancellation.

Main Bundle Benefits

Advantages Disadvantages
Fast average download speeds from M125 to Gig1 Upload speeds are lower than those from symmetrical full-fibre providers
Live TV, catch-up services and streaming apps in one interface Stream cannot record programmes
Sky Sports HD and Sky Cinema HD packages available Sky Atlantic is not available as a Virgin Media channel
Netflix included with 24-month TV packages Annual and post-contract price increases raise the total cost
One Virgin Media account and bill for fixed TV bundles Home phone and some services are unavailable in newer expansion areas
Volt benefits available with an eligible O2 SIM O2 mobile uses a separate contract and bill

Virgin Media broadband in detail

Virgin Media’s TV packages use broadband plans from M125 to Gig1. Every plan has unlimited data.

Plan Average speeds Suitable for
M125 Download: 132Mbps
Upload: 20Mbps
Smaller homes with a few connected devices
M250 Download: 264Mbps
Upload: 25Mbps
Typical households streaming on several devices
M350 Download: 362Mbps
Upload: 36Mbps
Family homes with gaming, 4K television and video calls
M500 Download: 516Mbps
Upload: 52Mbps
Heavy downloads and busy multi-device homes
Gig1 Download: 1,130Mbps
Upload: 104Mbps
The fastest downloads and many devices in use together

Network

Established areas use DOCSIS cable. Newer expansion areas use XGS-PON full fibre.

Wi-Fi hubs

Hub 5 and full-fibre Hub 5x use Wi-Fi 6.

Hub 3 and Hub 4 remain on some cable connections.

WiFi Max

Up to three WiFi Pods and at least 30Mbps in every room or a £100 bill credit.

Included with Gig1 and Volt. Eligibility and exclusions apply.

Home performance

A faster plan adds bandwidth but cannot correct weak Wi-Fi.

Ethernet gives gaming and work devices the most consistent connection.

Virgin Media TV packages in detail

Virgin Media has one flexible TV service and five main 24-month packages. The cards and pricing table above show the current broadband pairing, channel count and monthly cost; the comparison below concentrates on the content differences.

TV package TV content
Flex TV

TV: 30-day rolling agreement
Broadband: 24 months
  • Channels
    150+ essential channels, including major free-to-air, entertainment and catch-up services.
  • TV packs
    Sky Sports, Sky Cinema, TNT Sports, Kids TV and Entertainment can be added or removed on eligible monthly terms.
  • Streaming
    Catch-up and streaming apps are available. Netflix and other paid subscriptions must be added separately.
  • TV box
    One 4K Stream box with a voice remote, TV guide and Watchlist. It cannot record programmes.
Entertainment
24-month contract
  • Channels
    Mega TV with 200+ essential and free-to-air channels covering drama, comedy, documentaries, lifestyle, music and family television.
  • Entertainment
    Includes Sky Showcase, Sky Max, Sky Witness, Sky Comedy, Sky Documentaries, Discovery and National Geographic. Sky Atlantic is not included.
  • Streaming
    Netflix Standard with adverts is included. Disney+ and other subscriptions can be added separately.
  • TV box
    One 4K Stream box with voice search, live TV, catch-up services and Watchlist. Up to five additional Stream boxes can be added.
  • Extras
    Sky Sports HD, Sky Cinema HD, TNT Sports, Kids TV and international channel packs.
Cinema
24-month contract
  • Channels
    Mega TV with 200+ essential and free-to-air channels, including the Entertainment package channels.
  • Cinema
    Sky Cinema HD channels and an on-demand film library covering new releases, family films, comedy, action and classic cinema.
  • Streaming
    Netflix Standard with adverts is included. Other streaming subscriptions remain optional.
  • TV box
    One 4K Stream box with voice search, TV guide, catch-up services and Watchlist. Up to five additional Stream boxes can be added.
  • Extras
    Sky Sports HD, TNT Sports, Kids TV and international channel packs.
Sport
24-month contract
  • Channels
    Mega TV with 200+ essential and free-to-air channels, including the Entertainment package channels.
  • Sky Sports
    The full Sky Sports HD pack, with Premier League football, Formula 1, cricket, golf, tennis, racing and other live sport.
  • Streaming
    Netflix Standard with adverts is included. Access to the relevant Sky Sports streaming service is subject to device restrictions.
  • TV box
    One 4K Stream box with voice search, live TV, catch-up services and Watchlist. Up to five additional Stream boxes can be added.
  • Extras
    Sky Cinema HD, TNT Sports, Kids TV and international channel packs.
Sport + Cinema
24-month contract
  • Channels
    Mega TV entertainment and free-to-air channels with the Sky Sports HD and Sky Cinema HD collections.
  • Sport
    Premier League football, Formula 1, cricket, golf, tennis, racing and other events through Sky Sports HD.
  • Cinema
    Sky Cinema HD channels and an on-demand film library covering new releases and major film genres.
  • Streaming
    Netflix Standard with adverts is included. Other streaming subscriptions can be added separately.
  • TV box
    One 4K Stream box with voice search, TV guide, catch-up services and Watchlist. Up to five additional Stream boxes can be added.
  • Extras
    TNT Sports, Kids TV and international channel packs.
Max Volt

Virgin Media: 24 months
O2 SIM: separate contract
  • Channels
    Mega TV entertainment and free-to-air channels, Sky Sports HD, Sky Cinema HD and Kids TV.
  • Kids TV
    Includes children’s channels such as Nickelodeon, Cartoon Network and Boomerang.
  • Streaming
    Netflix Standard with adverts is included. Disney+ and other eligible subscriptions can be added separately.
  • TV box
    One 4K Stream box with voice search, live TV, catch-up services and Watchlist. Up to five additional Stream boxes can be added.
  • Volt benefits
    An O2 mobile SIM, WiFi Max and a broadband speed boost up to Gig1. The O2 service has a separate contract and bill.
  • Extras
    TNT Sports and selected international channel packs.

Current new-customer packages include the Stream box, which cannot record programmes. Channel availability and package inclusions can change.

Stream box

  • One 4K Stream box with current new-customer TV packages.
  • Live television, catch-up services and streaming apps.
  • Voice search and Watchlist.
  • Stream cannot record programmes.
  • Watchlist content remains available only while the broadcaster offers it.

Multi-room and TV Go

  • Up to five additional Stream boxes with a 24-month TV package.
  • Virgin TV Go included for up to five registered devices.
  • Simultaneous viewing limits apply.
  • Some premium channels have additional viewing restrictions.

Existing TV boxes

  • Virgin TV 360, V6 and TiVo remain in use among existing customers.
  • TV 360 can record programmes.
  • TV 360 is unavailable on Virgin Media’s full-fibre network.

Picture and subscriptions

  • HD and Ultra HD depend on the package, content and television.
  • Sky Atlantic is not available as a Virgin Media channel.
  • Installed streaming apps can require a separate subscription.

Alternative broadband and TV providers

Provider or setup Television service Better suited to
Sky Broadband and Sky TV Sky Stream or Sky Glass, Sky’s own channels, streaming apps and optional sport or cinema Viewers who want Sky Atlantic, Sky-exclusive programmes and a Sky-first interface
EE Broadband and EE TV EE TV boxes or Apple TV 4K with NOW memberships, Sky Sports and TNT Sports options Homes prioritising TNT Sports, NOW content and EE full-fibre broadband
TalkTalk Broadband and TV A lighter TV Hub service based on free-to-air television and streaming apps Households wanting a simpler television add-on rather than a large pay-TV package
Regional full-fibre and TV packages Selected full-fibre providers use Netgem or another internet-TV platform Premises with access to symmetrical full fibre and a smaller live-TV service
Broadband with separate streaming services Any suitable broadband plan combined with Netflix, Disney+, Prime Video, NOW or other apps Viewers who mainly watch on demand and want to change subscriptions monthly

Sky is the closest direct rival, while EE is particularly relevant for TNT Sports and NOW content. TalkTalk and regional services offer lighter television add-ons. Separate streaming subscriptions give the greatest monthly flexibility.

Frequently asked questions

Is Virgin Media broadband and TV available at every UK premises?

No. Availability depends on Virgin Media network coverage and the services enabled at the premises. The postcode checker confirms the broadband speeds, TV packages and phone options available.

Do Virgin Media broadband and TV packages require a home phone?

No. Customers can order broadband and TV without a landline. A digital home phone and calling plan can be added at checkout in eligible cable areas.

Is a Virgin Media home phone available in full-fibre expansion areas?

No. Virgin Media does not offer its home phone service in new network-expansion areas. The broadband and TV package remains available without a landline where the postcode check confirms coverage.

Does Netflix come with Virgin Media TV?

Netflix Standard with adverts is included with Virgin Media’s 24-month TV packages. It is not included with Flex, although Flex customers can add a Netflix subscription separately.

Can the Virgin Media Stream box record programmes?

No. Stream uses a Watchlist to bookmark programmes available through live TV, catch-up services and apps. It does not contain a recording hard drive, so saved content can disappear when the broadcaster removes it.

Can new customers get Virgin TV 360?

Current new-customer packages use the Stream box. TV 360 remains with some existing customers and offers recordings, but it is not available on Virgin Media’s full-fibre network.

Can Virgin Media packages include Sky Sports and Sky Cinema?

Yes. The Sport package includes Sky Sports HD, the Cinema package includes Sky Cinema HD, and Sport + Cinema includes both. Max Volt also includes the premium sport and cinema content. TNT Sports is a separate add-on.

How long is a Virgin Media broadband and TV contract?

Entertainment, Cinema, Sport, Sport + Cinema and Max Volt normally come with a 24-month minimum term. Flex TV has a 30-day rolling TV agreement alongside a fixed-term broadband contract. An O2 SIM uses a separate mobile contract.

Do Virgin Media bundle prices increase?

Yes. The monthly charge can rise by the fixed amount stated before ordering, and the introductory price ends after the minimum term. The pricing table should show the current monthly charge, scheduled increase and contract length.

Can I keep my home phone number when switching?

Virgin Media can request a number transfer when the order is placed, although a transfer cannot be guaranteed in every case. One Touch Switch manages the broadband and home-phone change between providers. TV cancellation is separate, and the previous provider confirms whether its television service ends automatically or must be cancelled directly.

Leave a comment