Zen Internet Broadband

Zen Internet broadband is more expensive than other providers, but, it offers reliable speeds and excellent customer service to its customers. It has been highly ranked for customer satisfaction and technical support. 

Zen broadband


  • Despite the higher monthly cost, Zen offers an excellent high-performance router that delivers solid WiFi speeds.
  • Zen has pretty good availability across the UK, offering flexible 12/18/24 month contracts.
  • A lifetime warranty with no price increases and a free static IP ensure great value for money.
  • Zen provides 100% UK based customer support.
  • Despite award-winning service and reliability, Zen broadband plans aren’t as affordable as Plusnet or TalkTalk.

Zen broadband speeds

Zen broadband plans offers following speeds. Prices start from £41.99 per month. 12 month contract and one-off £38.99 setup fee apply.

  • Unlimited Fibre 1
    31Mb average speed
  • Unlimited Fibre 2
    67Mb average speed
  • Full Fibre 900
    900Mb average speed

Zen broadband router

Zen broadband plans come with the dual band FRITZ!Box 7530 router which has following features.

Zen broadband router

  • Model: AVM
  • Built-in ADSL /VDSL2 /G.fast compatible modem 
  • 802.11 a/n/ac WiFi standard
  • Dual band router (2.4Ghz and 5Ghz bands)
  • Speeds – up to 800Mbps+ (5GHz) and up to 400Mbps (2.4GHz)
  • Four gigabit Ethernet ports
  • Guest network to connect devices as a different home network.
  • DECT telephone system which can connect 6 handsets
  • Dimensions: 208 x 150 x 37 mm
  • In the box: Router, DSL cable, Ethernet cable and power supply unit
  • Cost: Free with Zen broadband (usually costs around £130) 

Zen Everyroom

EveryRoom is a premium service that provides guaranteed WiFi speeds in all rooms around the home

Zen’s EveryRoom bundles (which will cost extra) include WiFi extenders (Zen Fritz!Repeater 3000) to remove WiFi notspots in your home by improving the wifi signal.

Zen Fritz!Repeater 3000
Zen Fritz!Repeater 3000

How to get Fritz!Repeater 3000?

  • Add EveryRoom subscription to your broadband package to get Fritz!Repeater 3000. 
  • EveryRoom subscription will cost extra and you will be provided with up to two repeaters for free. 
  • EveryRoom is a mesh system that uses and manages router and repeaters in such a way that all devices in every room get guaranteed reliable WiFi speeds

Zen broadband for gaming

Zen also offers special packages that are tailored to meet the needs of online gamers and homes that look out for more reliable home WiFi speeds.

  • EveryRoom is a premium service that provides guaranteed WiFi speeds in all rooms around the home.
  • Gaming broadband from Zen offers faster broadband speeds with low latency which is vital for online game play.
  • Zen’s policy of no traffic management helps you get top speeds at any time of the day.

Customer Service

Zen offers UK based customer service which is available via email and telephone.

Technical Support – Call 01706 902001
08:00 – 20:00 Mon-Fri
09:00 – 17:00 Weekends

Compare Broadband