Onestream Broadband

As a broadband provider, Onestream is not as big as BT, TalkTalk and Vodafone but they all use the same network (Openreach) and the same technology.

Launched in 2018, Onestream now offers a wide range of broadband and phone services to over 20,000 UK homes at affordable prices.

It also includes some ultrafast speed plans (up to 800Mbps), with a variety of options to meet customer needs.

Overview

• Onestream fibre broadband is affordable and ultrafast speeds are available.
• Onestream offers totally unlimited broadband with no hidden data caps and traffic shaping of any kind.
• Super Dooper Router (Technicolour TG588v v2, single band) is included.
• PAYG calls – You can make pay as you go calls at standard rate 15p/min
• Onestream offers a range of call plans – Voice 250, Voice 500, Voice 1000 and Voice Unlimited.
• Onestream broadband offers flexible contract options – 12 months, 18 months and 24 months. 
• Onestream offers UK based customer service which is highly rated by Trustpilot.
• 14 days trial period with service satisfaction guarantee. Customers can leave the service without any exit fee in the first 14 days.
• No price increase during the contract period

Onestream Broadband Deals

Onestream Fibre 55 Review

Fibre 55 is the entry-level fibre plan with an average download speed of 45Mbps and an average upload speed of 10Mbps. This plan offers faster speeds compared to entry-level fibre plans offered by other Openreach based providers such as TalkTalk and Sky.

Speed Details

Estimated download speed	48Mbps
Estimated upload speed	9Mbps
Minimum guaranteed download speed	42Mbps

Onestream Fibre 80 Review

Fibre 80 is the next level fibre plan to Fibre 55. Only speeds differ, especially, upload speed which is raised to 17Mbps when compared to 8Mbps of Fibre 55

Estimated download speed	70Mbps
Estimated upload speed	18Mbps
Minimum guaranteed download speed	61Mbps

In our opinion, Fibre 80 is the better option, in terms of price and value for money.

Is Onestream Fibre 55 the cheapest fibre plan in the UK?

Onestream Fibre 55 is definitely is one of the cheapest fibre plans in the market. You can find cheaper fibre plans from Hyperoptic which is available only in selected cities.

Vodafone, Plusnet and TalkTalk are other cheap broadband providers, however, they do not offer starter lever fibre plan as cheap as Fibre 55.

Should you choose Onestream Fibre 80?

Fibre 80 offers 40% percent faster speeds than Fibre 55 and you will need to pay just £1 extra a month. 

Faster speeds enable you to connect a couple of devices more. Fibre 80 is also ideal for 4K streaming and gaming as slow speeds can cause buffering and internet lag when you connect more than a couple of devices. 

Overall, Fibre 80 is great option for quick downloads and other high bandwidth activities without the need to spend more, as compared to Fibre 55. 

Onestream router

Onestream offers Technicolor ADSL VDSL router (known as super dooper router) with its broadband packages. Alternatively, you can use your own router which should be Onestream Broadband compatible.

Specification

• Model: Technicolour TG588v v2
• 802.11n WiFi standard
• Single band (2.4Ghz)
• AutoWAN sensing
• Two WiFi ports and 4 FE LAN ports
• IPv6 support

You can read Onestream Technicolor ADSL VDSL router setup guide manual

Onestream landline plans

Onestream offers the following call plans that you can add to your broadband plan.

• Voice 250 – This call plan includes 250 free, anytime, UK landline & mobile minutes. You can make calls to landline numbers starting with 01, 02, 03, 07. Standard rate will apply after the free minutes. 
• Voice 500 – You get 500 free, anytime, UK landline & mobile minutes. You can make calls to landline numbers starting with 01, 02, 03, 07. Standard rate will apply after the free minutes. 
• Voice 1000 – This call plan offers 1000 free, anytime, UK landline & mobile minutes. You can make calls to landline numbers starting with 01, 02, 03, 07. Standard rate will apply after the free minutes. 
• Voice Unlimited – You can make unlimited, anytime, UK landline & mobile minutes. Free calls include landline numbers starting with 01, 02, 03, 07. A fair usage cap of 2000 minutes applies.

Customer Service

OneStream provides UK based customer support via email, live chat, phone and social media channels.

You can contact them by phone for technical support, billing enquiry, upgrades, cancellations, and router delivery. Live chat is available on its website from morning to evening during the week.

If these modes are not available at specific times, you can just email Onestream for complaints and customer support.

• Live chat (Mon- Fri 08:30 – 20:00 Sat 10:00 -16:00)
• By telephone – 0333 241 4449 (Mon-Fri 08:30 – 17:30)
• Email – faults@onestream.co.uk hello@onestream.co.uk executive@onestream.co.uk
• Address
  Wentworth House
  4400 Parkway
  Whiteley
  Fareham
  PO15 7FJ

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