G.Network is a London based broadband internet provider offering ultrafast fibre broadband connections in selected areas of the city. G.Network uses its own fibre optic network which is similar to the infrastructure of the other full fibre broadband providers in London such as Community Fibre and Hyperoptic.
G.Network products are also cheaper compared to big ISPs such as BT and Virgin Media. The entry level, 50Mb residential plan is just £15 a month.
Overview
- G.Network uses 100% fibre optic cable to deliver ultrafast & gigabit speeds, symmetric service and lag-free internet. You get the same upload speed as download speed.
- All packages include free connection and free WiFi router.
- G.Network offers 3 month service guarantee on all packages. During the first 3 months of the guarantee, you can cancel the service without paying an exit fee.
- G.Network fibre broadband is only available in London.
Speeds
G Network offers home broadband and business grade packages and some plans in these categories offer symmetrical speeds. The service offers a wide range of choices when it comes to speeds – 50Mbps, 150Mbps, 600Mbps and 900Mbps.
Symmetrical service is only available on 900 Mbit/s plan. This doesn’t mean other plans have very slow upload speeds, such as Virgin Media and BT.
G.Network’s asymmetric plans offer faster upload speeds (50Mbps – 300Mbps), perfect for gaming, 4K streaming, and video conferencing.
Gnetwork offers following fibre broadband plans:
- Residential Fibre 150
150Mbps avg download speed and 50Mbps avg download speed - Residential Fibre 300
300Mbps avg download speed and 100Mbps avg download speed - Residential Fibre 600
600Mbps avg download speed and 300Mbps avg download speed - Residential Fibre 900
900Mbps avg download speed and 900Mbps avg download speed
Gnetwork Router
G.Network just replaced the old Huawei router with the latest Nokia home Wi-Fi router. It is a gigabit capable, fibre broadband router with 4 gigabit connections and all the advanced features of modern routers.
For more information on how to install G.Network router
Availability
G.Network fibre broadband is currently available in areas including Barnet, Kensington and Chelsea, Islington, Camden, the Boroughs of Westminster, Hackney, Wandsworth, Hammersmith and Fulham, Southwark and Lewisham.
G.Network expands its fibre optic network piece by piece as needed. Around 400,000 households in London now have access to its gigabit network. Its network is expected to cover 1.3 million buildings across the city by 2026.
You can check the availability on its website. If you live in an area of London that does not have G.Network broadband, you can register your interest in allowing fibre to be installed in your area in the future.
G.Network customer service
G.Network provides technical support via email between 8:00 am and 6:00 pm weekdays. If you have any technical problems, you can email support@g.network
For general queries, you can contact the support team on 0203 909 4555 between 8.45am and 5.30pm on weekdays.
You can also write to their registered address:
Customer Enquiries
5 Swallow Place,
Swallow Place,
London,
England,
W1B 2AF