Cuckoo is one of the smaller but cheapest FTTP (Fibre to the Premises) broadband providers in the UK. In addition to the 1 Gbps plan, Cuckoo also offers an entry-level package with an average download speed of 67 Mbps.
- Cuckoo broadband is truly unlimited and includes Technicolor DWA0122 router.
- All the deals come with 12 month contract (free setup) and 1 month contract (£60 setup).
- Cuckoo broadband is totally unlimited – no data caps and no traffic management.
- No price rises during the contract
- £60 set-up with 1 month contract.
- Limited availability
Speeds
Cuckoo broadband offers three different speeds:
- Fast 80Mb comes with an average download speed of 67Mbps and an average upload speed of 8Mbps.
- Really Fast 115Mb has an average download speed of 98 Mbps and an average upload speed of 20 Mbps.
- Eggceptional 1Gb package offers an average download speed of 900Mbps and an average upload speed of 115Mbps.
Router
Technicolor DWA0122 router specification
- Integrated modem compatible with ADSL and fibre broadband
- Dual bands
- Maximum WiFi speeds – 300Mbps
- 4 Gigabit LAN and 1 Gigabit WAN ports
- 1 USB port
- Supports IPv4 & IPv6 and VoIP
Cuckoo Broadband Performance
Cuckoo provides its broadband service using the Openreach network, which is an FTTC (Fibre to the Cabinet) connection. Actual user speeds will vary by postcode and address.
According to the Ofcom Broadband Speed Report 2021, Openreach’s 67Mbps service (the speed tier of Cuckoo Simple Broadband) was found to deliver an average real-world speed of around 54.6Mbps during peak hours (8pm-10pm).
Cuckoo Home Phone
- Cuckoo broadband includes landline with PAYG calls.
- You don’t get any inclusive calls, however, you can upgrade your PAYG plan to include anytime calls or evening and weekend calls.
- You can make pay as you go calls at standard rates.
Customer Service
Cuckoo broadband ranks highly (4.5) in Trustpilot reviews. It was also named the best provider for customer service in a national survey.
Cuckoo broadband provides customer service via phone, email, online chat and social media. Cuckoo online community is available for discussion.
- Email: hello@cuckoo.co
- You can contact the technical support on phone.
Contact number: +44 203 389 7211 (open weekdays 9am-5pm) - Online chat
- Sending messages via Facebook and Twitter
- Registered address
68 Hanbury Street, Spitalfields, London E1 5JL
Latest deals
Fast broadband – £29.99
Avg. speed: 67Mbps