Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 is a mid-range broadband plan made for everyday homes that need decent fibre speeds without paying for the very top-end packages. It comes with average download speeds of around 145Mb and upload speeds of 30Mb. That’s enough for most households to stream, game, work from home and browse all at the same time.

Plusnet also promise you won’t drop below 80Mb. That’s their minimum speed guarantee, so if your connection consistently falls under that, you’ve got grounds to complain or even leave.

This is a broadband-only deal. You don’t need a phone line, and if you currently have one, it’ll be disconnected when you move over. That means no landline calls, which suits plenty of people who only use mobiles anyway.

You’ll get the Plusnet Hub Two router included. It’s a dual-band Wi-Fi router with gigabit Ethernet ports, designed to keep up with fibre speeds. Installation is free, so you won’t pay any activation charge. Plusnet also throw in a couple of extras: SafeGuard, which lets you set up parental controls, and Plusnet Protect powered by Norton, which gives you basic antivirus protection.

Pros and cons

Pros

• Download speed of 145Mb is enough for most homes
• 30Mb upload speed makes video calls and file sharing smoother
• Free installation with no setup fee
• Hub Two router and security tools included
• Reward cards worth up to £145 on sign-up
• Minimum guaranteed download speed of 80Mb

Cons

• Monthly price goes up during the contract
• 24-month term is long compared to some rivals
• Customer support record is mixed
• Broadband-only service, so no home phone option
• Some competitors offer faster fibre at similar prices

Deal and Special offers

When you sign up for Plusnet Full Fibre 145, you often get more than just the broadband connection itself. Plusnet regularly bundle in extra perks to make the deal better value.

One of the most common offers is a reward card, sometimes worth up to £145. This works like a prepaid Mastercard that you can use almost anywhere, online or in shops. The reward isn’t automatic though — you need to claim it after you join. Plusnet will usually send you an email once your broadband is activated with instructions on how to redeem the card. You’ll then fill in a short online form, and the reward is delivered digitally a few weeks later. It’s important to claim within the time window given, usually within two to three months of activation, or you may lose the offer.

Setup is also free with Plusnet’s full fibre packages. An Openreach engineer will install the fibre connection if your home doesn’t already have it, and there’s no extra charge for the visit.

These extras don’t change the monthly cost but make the plan more appealing, especially if you catch the reward card promotion. For many households, free setup plus a prepaid card can be the difference between choosing Plusnet or a similar package from Vodafone or Virgin.

Who it’s best for

This package suits small to medium households where people are online a lot. It’s fine for a family with kids watching Netflix or YouTube, someone gaming online, and others on Zoom calls at the same time.

The 30Mb upload speed makes it a practical choice for remote workers or students who need to send files, upload videos, or use cloud services. Parents will also appreciate the SafeGuard feature for controlling what children can access online.

If you don’t use a home phone, the broadband-only setup keeps things simple.

It’s less ideal if your household has very heavy internet use, like multiple 4K streams running alongside huge downloads and backups every day. It’s also not great if you want the flexibility of a short contract, because you’re tied in for two years.

Plusnet Hub Two router

The Plusnet Full Fibre 145 package comes with the Hub Two router included at no extra cost. It’s a dual-band Wi-Fi router that supports both 2.4GHz and 5GHz frequencies, giving you better coverage around the home and faster speeds when you’re close to the router. For wired connections, it has gigabit Ethernet ports, so you can connect devices like a desktop PC or games console directly and make full use of the fibre speeds.

The Hub Two is simple to set up. Once the engineer installs the fibre terminal, you just plug the router in and it’s ready to go. It’s designed to handle multiple devices streaming, browsing and gaming at once, which makes it a good match for the 145Mb connection. For most households, it provides reliable Wi-Fi coverage without needing extra equipment, although larger homes might still benefit from Wi-Fi boosters or mesh systems.

Parental controls can be managed through the router and Plusnet’s SafeGuard system, giving families a bit more control over what can be accessed online.

Is Plusnet Full fibre 145 good?

Full fibre is a big step up from the older part-fibre services. Instead of slowing down at the cabinet in your street, fibre optic cables run directly into your home. That means more consistent speeds and less congestion at busy times.

With Plusnet Full Fibre 145, you’ll normally get close to the advertised speed. The 80Mb minimum guarantee gives you some protection if things aren’t up to scratch. Compared to Virgin Media’s closest package, the upload speed is stronger here, which makes a difference if you spend time on video calls or back up large files to the cloud.

Customer service is more mixed. Ofcom data shows Plusnet perform better than Virgin when it comes to complaints, but they’re not as highly rated as Sky or BT. Some customers say they’re happy with the value, others complain about slow responses and unhelpful support.

So, the broadband itself is reliable, but the support experience can be hit and miss.

Alternatives

There are plenty of alternatives to Plusnet Full Fibre 145 worth looking at before signing up. Each has its own special feature depending on whether you value speed, price, customer service, or flexibility.

Plusnet Full Fibre 300 or 500 – If your household has lots of devices connected at once, or you want extra capacity for streaming in 4K, online gaming, and cloud backups, moving up to Plusnet’s 300Mb or 500Mb plans gives you more headroom. The price is higher, but it removes the worry of hitting limits as your household usage grows.

Virgin Media M125 or M250 – Virgin’s cable broadband can offer faster download speeds than Plusnet’s 145Mb plan, especially if you go for M250. But uploads are weaker, often around 20–25Mb, which makes Virgin less appealing if you need to send large files, use video calls a lot, or back up to the cloud. Virgin’s coverage is wide, so it’s often the only real alternative where full fibre isn’t yet available.

Vodafone Full Fibre 150 – This is the closest match to Plusnet Full Fibre 145. Speeds are nearly identical, but pricing is sometimes cheaper, and Vodafone often run promotions. In areas served by CityFibre, Vodafone’s uploads are symmetric — that means 150Mb download and 150Mb upload — which is a big upgrade if you need strong upstream performance.

Zen Internet Full Fibre 150 – Zen’s pricing is usually higher than Plusnet or Vodafone, but you’re paying for top-rated customer service. Zen regularly score highly in Ofcom reports for customer satisfaction and complaint handling. If support matters more to you than shaving a few pounds off the monthly bill, Zen is worth considering.

Hyperoptic or Community Fibre – These smaller providers don’t cover the whole country but where available, they’re very competitive. Both offer symmetric speeds, so your uploads are just as fast as your downloads. They also tend to offer shorter contracts, sometimes as little as one month, which gives you far more flexibility than Plusnet’s 24-month term. If you live in an area where they’re available, they can be a better deal overall.

Our verdict

Plusnet Full Fibre 145 is a solid mid-tier broadband option. It gives enough speed for most homes, installation is free, and extras like SafeGuard and reward cards add a bit of extra value.

The downsides are the price rises during the contract, the long 24-month tie-in, and customer support that doesn’t match the best providers.

If you’re after a straightforward full fibre package at a fair starting price, it’s a good deal. But check Vodafone and some smaller providers too — they might give you better uploads or more flexible terms for similar money.

FAQ

Will I always get 145Mb?
Not exactly. 145Mb is the average speed. Plusnet guarantee a minimum of 80Mb.

Do I need a phone line?
No. This is broadband-only. Your landline will be switched off if you have one.

What router is included?
The Plusnet Hub Two, a dual-band Wi-Fi router with gigabit ports.

How long is the contract?
24 months.

Do prices rise?
Yes. £24.99 at first, £28.99 from March 2026, and £32.99 from March 2027.

Is it good for gaming?
Yes. With 145Mb download and 30Mb upload, you’ll have smooth online gaming even when others are streaming or browsing.

What if I move house?
If full fibre is available at your new address, Plusnet can transfer the service. If not, they’ll move you to a different plan.

Is installation free?
Yes. There’s no activation fee. An engineer will install the fibre if your home doesn’t already have it.