Hyperoptic 1Gb Hyperfast is the flagship package in Hyperoptic’s range, delivering true symmetrical gigabit performance with 900Mbps average speeds for both uploads and downloads.
This package is ideal for households and home offices where multiple people work remotely, content creators uploading substantial files regularly, serious gamers, and tech enthusiasts running smart homes with dozens of connected devices. It’s also valuable for anyone who’s experienced the frustration of fast downloads but painfully slow uploads grinding productivity to a halt.
Technical Specs
Technology: Full fibre-to-the-premises (FTTP) via Hyperoptic’s own network
Download speed: 900Mbps average
Upload speed: 900Mbps average (symmetrical)
Latency: Single-digit milliseconds typical on wired connections
Router: Hyperhub (Zyxel EX3301) with Wi-Fi 6 (802.11ax)
WiFi configuration: Dual-band 2.4GHz/5GHz with 2×2 MIMO
Ethernet ports: 4× gigabit LAN + 1× WAN
Contract terms: 12 months or 24 months
Activation: Fees apply; free with exclusive offers)
Add-ons available: Total Wi-Fi mesh (monthly charge), Static IP £5/month, Digital Voice from £3/month
This package comfortably handles 4K/8K streaming across multiple devices, large file transfers, video conferencing, online gaming, smart home systems, and cloud services simultaneously without performance bottlenecks.
Hyperoptic 1Gb Hyperfast Deals
Pricing for the 1Gb package varies based on contract length, optional extras, and promotional activity at the time of order.
Contract Options
24-month contract: Offers the lowest starting monthly rate, typically from £22/month during promotional periods. This locks you in for two years with scheduled price increases—usually £3 annual steps stated upfront. You’ll experience two price rises over the contract term, clearly shown before you commit.
12-month contract: Costs more monthly at the start but provides earlier exit flexibility. Scheduled price increases falling within your 12-month period still apply, but you’ll only experience one annual rise rather than two. Suitable for those uncertain about long-term housing plans or uncomfortable with lengthy commitments.
Package Variants
Broadband only: The base package includes 900Mbps symmetrical connection, Hyperhub router, free router delivery, and engineer installation (activation fees may apply depending on promotional activity).
Broadband + Phone: Adds Digital Voice home phone service via VoIP. Call plan packages start from £3 monthly. The phone connects directly to the router’s port, and you can transfer existing landline numbers. Most households skip this unless they specifically need landline service.
Following Ofcom’s 2025 regulations, Hyperoptic states mid-contract price increases upfront in fixed pound amounts—typically £3 annual rises.
Router and WiFi Coverage
The Hyperhub (Zyxel EX3301) supplied with the 1Gb package is a Wi-Fi 6 router designed to actually deliver gigabit speeds—unlike some provider equipment that becomes the bottleneck preventing customers from accessing the speeds they’re paying for.
Wi-Fi 6 advantages: The 802.11ax standard offers better performance than older Wi-Fi 5 routers, particularly in homes with many connected devices. Improved efficiency, stronger security via WPA3, and better handling of congested wireless environments all contribute to more consistent performance.
Coverage expectations: The Hyperhub adequately covers typical 3-4 bedroom properties without dead spots. Larger homes, multi-storey layouts, or properties with thick walls may experience weaker signals in distant rooms.
Wired connections: The four gigabit Ethernet ports deliver full 900Mbps speeds to connected devices. For activities demanding absolute maximum performance—competitive gaming, professional video editing, large file transfers—wired connections eliminate any potential wireless interference or limitations.
Wireless performance: Actual WiFi speeds depend on multiple factors: device capabilities, distance from router, obstacles between device and router, interference from neighbouring networks, and number of connected devices. Modern Wi-Fi 6 devices can achieve impressive wireless speeds, though you won’t quite match the consistency of wired connections.
Total Wi-Fi Option
For properties where the Hyperhub alone doesn’t provide adequate coverage, Total Wi-Fi adds mesh networking nodes throughout your home. The service includes Minihub units positioned strategically to eliminate WiFi dead zones, creating seamless coverage across your entire property.
This costs extra monthly but ensures every room receives consistent speeds. The engineer assesses your property during installation and positions nodes optimally for your specific layout.
Who Should Choose Hyperoptic 1Gb
This package suits specific households and use cases where gigabit symmetrical performance delivers genuine value rather than being unnecessary overkill.
Ideal for
Large households with simultaneous heavy users: Families where 4+ people regularly work from home, stream 4K video, game online, or use cloud services at the same time will appreciate the bandwidth. With 900Mbps symmetrical, everyone can do bandwidth-intensive activities simultaneously without anyone experiencing slowdowns.
Content creators and media professionals: Video editors, photographers, streamers, podcasters, and social media creators uploading large files daily save substantial time. If uploading is part of your workflow, the hours saved over a year from fast symmetrical uploads add up significantly.
Remote workers with heavy upload requirements: Professionals hosting frequent video conferences, uploading large presentations or design files, or collaborating through cloud platforms benefit from matching upload speeds. Video calls stay crisp even when other household members use the connection heavily.
Serious gamers: Competitive gamers benefit from low latency and fast downloads, but those hosting game servers or streaming gameplay particularly need fast uploads. The symmetrical architecture prevents hosting or streaming from degrading other users’ experience.
Less Suitable For
Small households with light use: Couples or single occupants mainly browsing and streaming occasional Netflix don’t need gigabit speeds. Hyperoptic’s 150Mbps or 500Mbps packages serve these needs at lower cost.
Budget-conscious households: Gigabit broadband costs more than mid-range packages. If money is tight and your internet demands are moderate, slower packages offer better value.
Our Verdict
Advantages
- True symmetrical 900/900Mbps performance unlike asymmetric competitors
- Consistent speeds with minimal peak-time degradation
- Low latency ideal for gaming and real-time applications
- Modern Wi-Fi 6 router included as standard
- Static IP available for port forwarding and remote access
- No CPI/RPI-linked price rises (fixed increases shown upfront)
- Contract flexibility with 12 or 24-month options
- Free activation with exclusive partner offers
- Full fibre infrastructure (no copper anywhere in connection)
Limitations
- Premium pricing compared to slower packages or asymmetric alternatives
- Coverage limited to approximately 1.9 million premises
- Activation fees apply without promotional offers
- Scheduled price increases during contract (though stated upfront)
- 30-day satisfaction period may incur charges if cancelled
- Engineer installation required (no self-install option)
- Early termination fees apply even when moving outside coverage
- Overkill for households with light to moderate internet use
For households and professionals where upload speed matters as much as download speed, this plan is one of the best residential broadband options available.
The £22/month starting price (on 24-month contracts during promotions) positions it competitively against asymmetric alternatives that often cost similar amounts while delivering one-tenth the upload performance. Virgin Media might advertise faster downloads, but their 104Mbps uploads create frustrating bottlenecks that Hyperoptic’s symmetrical architecture sidesteps entirely.
However, this package isn’t right for everyone. Most typical households with moderate internet use don’t need gigabit speeds and would find better value in Hyperoptic’s 500Mbps package or even slower options.
Coverage remains the decisive factor. Even in cities where Hyperoptic operates, availability varies street by street. If your building lacks Hyperoptic infrastructure, no amount of performance advantage or competitive pricing matters—you simply can’t get it.
Bottom line: If you’re within Hyperoptic’s coverage footprint and genuinely need gigabit performance with symmetrical uploads, this package offers excellent value that’s difficult to match elsewhere. For power users, large households, or professionals where upload speed impacts productivity, it justifies its premium positioning. For moderate users or those outside coverage, explore Hyperoptic’s slower packages or alternative providers with wider availability.
Who Should Consider Alternatives
This package may not suit everyone. Explore other options if:
- You live outside Hyperoptic’s coverage area (check availability first)
- Your household has light to moderate internet use not justifying gigabit costs
- Upload speed isn’t particularly important for your activities
- You’re budget-conscious wanting the cheapest broadband available
- You need immediate connection (installation scheduling can cause delays)
- You want rolling monthly contracts at competitive prices
- You prefer providers offering integrated TV bundles
In these cases, Hyperoptic’s slower packages (particularly 500Mbps), or providers with wider coverage like BT, Sky, or Virgin Media may better suit your requirements and budget.
Alternative Plans from Other Providers
If you’re comparing Hyperoptic 1Gb Hyperfast specifically with other gigabit packages, here are the main competitors:
Virgin Media Gig1
Approximately 1130Mbps download / 104Mbps upload. Faster downloads on paper but severely restricted uploads—roughly one-tenth the download speed. Uses hybrid fibre-coax rather than pure FTTP. Much wider coverage than Hyperoptic across millions of UK premises. Includes scheduled mid-contract price increases. Often bundles with TV packages.
Trade-off: Faster downloads, asymmetric uploads, wider availability, higher total costs.
BT Full Fibre 900
900Mbps download / 110Mbps upload via Openreach FTTP network. Downloads match Hyperoptic but uploads are approximately one-eighth the speed. Extensive coverage across 30+ million premises. Includes extras like Hybrid Connect (4G backup). Typically costs more monthly than Hyperoptic. Scheduled price rises apply.
Trade-off: Wide availability, asymmetric uploads, premium pricing, established support infrastructure.
Sky Gigafast
Similar to BT (uses same Openreach network) with 900Mbps download / 110Mbps upload. Option to bundle with Sky TV packages. Asymmetric speeds and scheduled increases. Slightly lower pricing than BT in some promotions.
Trade-off: Openreach coverage, TV bundle options, asymmetric uploads, mid-range pricing.
Community Fibre 1Gb
Symmetrical 1000/1000Mbps speeds, primarily available in London. Own FTTP network like Hyperoptic. Competitive pricing with transparent terms. Limited coverage outside London postcodes. Similar value proposition to Hyperoptic where available.
Trade-off: Comparable symmetrical performance, London-focused coverage, competitive pricing.
Giganet and Zzoomm
Regional full fibre providers offering symmetrical gigabit speeds in specific towns where they’ve built infrastructure. Competitive pricing but very limited geographic coverage concentrated in particular regions.
Trade-off: Similar symmetrical performance, extremely limited availability, regional focus.
Each provider varies significantly in upload speeds, coverage area, pricing, and contract terms. The right choice depends primarily on what’s actually available at your address and whether symmetrical uploads justify any price premium over asymmetric alternatives.
Hyperoptic Broadband – General Overview
Hyperoptic operates as an alternative network builder, owning and managing its own FTTP infrastructure rather than reselling capacity from Openreach or other wholesale providers.
Founded in 2011, Hyperoptic has built fibre infrastructure now passing approximately 1.9 million premises across 60+ UK towns and cities. This ownership model provides end-to-end control over network performance but limits expansion speed compared to providers using established national networks.
By June 2025, the company reported over 400,000 residential customers, with growth continuing throughout the year. The business focuses on urban areas and new developments where building infrastructure from scratch makes economic sense.
Customer Support
Support operates 24/7 via phone, with live chat, email, and social media channels available during business hours. Online help centre and community forum provide self-service resources.
Service quality appears competitive based on available customer feedback, though Hyperoptic isn’t included in Ofcom’s quarterly complaints tables (which only cover providers with significant market share), making independent comparison difficult.
The company’s market positioning emphasises performance and transparency over rock-bottom pricing, targeting customers who value symmetrical speeds and consistent service.