Community Fibre vs Hyperoptic broadband

Community Fibre vs Hyperoptic

What do Community Fibre and Hyperoptic have in common?

  • Both are full fibre broadband providers offering ultrafast and gigabit broadband service to the buildings in London.
  • Landline is not available with both the operators, however, they offer optional home phone service using VoIP which means you can make phone calls using broadband.
  • You can subscribe for TV add-on which is provided by Netgem TV.
  • Both providers broadband packages with 24 month, 12 month and 1 month rolling contracts.
  • Both providers are top ranked for speeds and customer service.

How do they differ?

  • Community Fibre offers all its packages using FTTH (Fibre to the home) which means the entire cable that connects home and the exchange is made up of fibre.
  • Hyperoptic still uses CAT 5 cable to connect the switch and the home within the building, especially for its 50Mbps Superfast service which offers an average upload speed of just 5Mbps.
  • By comparison, all Community Fibre plans including 50Mbps service offer symmetrical upload speeds.
  • When it comes top speeds, Community offers 3Gbps speed while Hyperoptic offers the fastest speed of 900Mbps.
  • Community Fibre service is available in London only, while Hyperoptic broadband is available in 43 towns and cities across the UK.

WiFi routers

  • Community Fibre offers better WiFi router as it comes with Mesh technology.
  • Linksys Mesh router can handle faster speeds and perform better than Nokia hyperhub and ZTE hyperhub routers provided by Hyperoptic.


Both Community Fibre and Hyperoptic offer broadband packages at competitive pricing. The basic 50Mbps service usually costs between £15 and £20 while the gigafast broadband plans (900Mbps) cost between £35 and £39.

The special offers include up to £100 voucher.

What you need to know

  • One month contract option usually comes with one-off setup fee while it is waived for longer contracts.
  • Monthly prices get cheaper when you opt for 24 month or 12 month contract.
  •  Free wifi router is included
  • No mid-contract price rises


Full fibre broadband offered by these providers is not available in many cities and towns. You can check the availability of Community Fibre and Hyperoptic using a postcode checker.

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