Terms and Conditions

1. About these Terms

These Terms and Conditions apply to your use of comparebroadband.org.uk (the “Website”). By using the Website, you agree to these Terms. If you do not agree, do not use the Website.

We may update these Terms from time to time. The latest version will always be published on the Website and will apply from the date it is posted.

2. About us

comparebroadband.org.uk is an information and comparison website. We provide guides, reviews, comparisons and links to third-party providers and partners.

If you need to contact us, please use the contact details shown on the Website.

3. Use of the Website

You agree to use the Website only for lawful purposes. You must not:

  • use the Website in a way that breaks any law or regulation
  • attempt to gain unauthorised access to the Website, servers, or any connected systems
  • interfere with the Website’s security, performance or availability
  • introduce viruses, malware, or any harmful material
  • copy, scrape, harvest, or reuse Website content using automated systems without our permission

We can suspend or restrict access to the Website if we believe you have breached these Terms.

4. Intellectual property

Unless stated otherwise, we own (or are licensed to use) the content on the Website, including text, layout, logos, graphics and design.

You may:

  • view the Website and print or download reasonable extracts for personal, non-commercial use

You must not:

  • copy, reproduce, republish, distribute, or create derivative works from Website content for commercial purposes without our written permission

5. Information on the Website

We work to keep our content accurate and up to date, but we do not guarantee that all information will always be complete, current, or free from errors.

Telecom pricing, availability, contract terms, speeds, fees, promotions and features can change quickly and can vary by address.

You should always check:

  • the provider’s website
  • the provider’s official price guide, terms, and product pages

before you place any order or make a decision.

6. No professional advice

The content on this Website is provided for general information only. It is not legal, financial, or professional advice.

You are responsible for deciding whether a product or service is suitable for your needs.

7. Third-party providers, links and content

The Website includes links to third-party websites and may include information supplied by third parties.

  • We do not control third-party websites.
  • We are not responsible for the content, accuracy, availability, security, or privacy practices of third-party websites.
  • Your use of third-party websites is subject to their own terms and policies.

If you choose to buy a product or service from a third party, your contract is with that third party, not with us.

8. How we make money (affiliate disclosure)

We may earn money in the following ways:

  • affiliate commissions when you click through and purchase from a provider or partner
  • advertising or sponsorship placements
  • commercial partnerships

This does not change the price you pay unless a provider states otherwise, and it does not affect your consumer rights.

9. Availability of the Website

We do not guarantee that the Website will always be available or uninterrupted. We may suspend, withdraw, or restrict parts of the Website for operational or business reasons.

10. Limitation of liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud.

To the maximum extent permitted by law:

  • we are not liable for any loss or damage arising from reliance on the Website’s content
  • we are not liable for indirect or consequential loss (such as loss of profit, loss of business, loss of savings, or loss of data)
  • we are not liable for losses caused by events outside our reasonable control
  • we are not liable for the performance, quality, or delivery of any third-party products or services purchased via links on the Website

If you use the Website as a consumer, these Terms do not affect your statutory rights.

11. Viruses and security

We take reasonable steps to keep the Website secure, but we cannot guarantee the Website will be free from bugs, viruses, or other harmful components.

You are responsible for using appropriate security protections (including antivirus software) when accessing the Website.

12. Privacy and cookies

Your use of the Website is also subject to our Privacy Policy and Cookie Policy, which explain how we collect and use personal data.

13. Complaints

If you have a complaint about the Website, please contact us using the details shown on the Website. We aim to respond within a reasonable time.

14. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute or claim arising from or related to the Website or these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.